At Infinity Peak Innovations Private Limited, the parent company of Little Lovelies®, we strive to ensure our customers are fully satisfied with every purchase. If you’re not completely happy with your order, we’re here to assist you with returns and refunds.
Returns
Eligibility: Returns are accepted within 7 days of receiving your order.
Condition: Products must be unused, in their original packaging, and in the same condition as delivered. Please ensure to include the original receipt or proof of purchase.
Non-returnable items: Certain items, such as used feeding products, personal care items (e.g., toothbrushes, sippy cups), and any marked as final sale, cannot be returned due to hygiene reasons.
How to Initiate a Return
To initiate a return, contact us at careteam@littlelovelies.in with your order number and details of the item(s) you’d like to return. Our team will guide you through the return process and provide shipping instructions.
Refunds
Once we receive and inspect the returned item(s), we will notify you regarding the approval or rejection of your refund.
Approval: If approved, your refund will be processed within 3 business days and automatically credited to your original payment method.
Partial Refunds: In cases where items are not in original condition, damaged, or missing parts not due to our error, only partial refunds may be granted.
Exchanges
If you need to exchange an item, please specify the details in your return request. Exchanges are subject to product availability.
Shipping Costs
Customers are responsible for the return shipping costs, unless the product was damaged or incorrect at the time of delivery.
For exchanges, shipping fees may apply unless otherwise specified.
Need Help?
For any inquiries or further support, feel free to reach out to us at careteam@littlelovelies.in contact +91 90321 90369
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